Privacy Policy

Last Updated: 12-09-2025

Rose City Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rosecityplumbingpdx.com (the “Website”). By using our Website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect information in a variety of ways, including:

A. Personal Information You Provide

When you fill out forms on our Website—such as contact forms, service requests, estimate forms, or scheduling forms—we may collect:

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Project details or messages you submit

B. Automatically Collected Information

When you visit our Website, certain information is automatically collected, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited and referring URLs

  • Time spent on the Website

This information helps us improve performance, user experience, and security.

C. Cookies & Tracking Technologies

We may use:

  • Cookies

  • Analytics tools (e.g., Google Analytics)

  • Log files

  • Web beacons

These technologies help us analyze Website usage, remember user preferences, and optimize performance.

2. How We Use Your Information

We may use collected information to:

  • Provide and manage plumbing services

  • Respond to inquiries, service requests, or messages

  • Schedule appointments and deliver customer support

  • Improve our Website’s functionality and user experience

  • Conduct analytics and monitor Website performance

  • Send updates, service reminders, or promotional materials (only if you opt in)

  • Ensure Website security and prevent fraud

3. How We Share Your Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers or subcontractors assisting with Website operations or service delivery

  • Analytics or marketing platforms (e.g., Google Analytics)

  • Legal authorities, if required to comply with applicable laws or protect our legal rights

All third parties are required to protect your information and use it only for authorized purposes.

4. Data Security

We use industry-standard security measures to protect your data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Your Choices & Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

  • Disable cookies through your browser settings

To make a request, please contact us using the information below.

6. Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices of those external sites.
We encourage you to read their privacy policies before providing any personal information.

7. Children’s Privacy

Our Website and services are not directed toward children under 13, and we do not knowingly collect information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Website constitutes acceptance of these changes.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Rose City Plumbing
Website: rosecityplumbingpdx.com
Email: mdavis@rosecityplumbingpdx.com
Phone: (503) 936 – 5618
Address: 4001 N Interstate Ave, Portland, OR 97227